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Step by Step Troubleshooting RAM

It's rare but RAM modules can cause problems. Unfortunately, it's not always certain that the memory errors being reported by your system is actually due to problems with the RAM modules. Even worse is that an unstable system can be due to many problems including RAM failure.

Step 1: Back up all critical files and data. You should be doing this on a regular basis anyway but if your computer is showing signs of failure don't wait any longer to performing this job.

Step 2: Start simple and analyze the problem.

* Have you added or replaced RAM? Is it installed properly?
* Have you moved the throughput? RAM modules can come loose.
* Is it a new computer? Drill in modules might not sup been inserted properly.
* Have you installed any new hardware upgrades?
* Have you installed newfound software or might there be a virus problem?
* Have you changed or installed patches for your operating system?
* Do you have the correct RAM type?
* Is the RAM module connectors tin or gold?
* When your computer starts (boots) does it report the correct amount of RAM?
* Does your venation properties report the correct amount of RAM?
* Hectare there any POST messages that indicate Clash problems?
* Does the language system report Parity errors or address failures whilst the system is running?
* Do you get a Windows error message "exception error OE at>>0137:BFF9z5d0" or something similar?
* You've tried everything else!!!

Any figure of these can indicate a problem with the RAM module or something connected with it.

WARNING: Before you start troubleshooting remember that you are dealing with electricity that can KILL. Only work inside the computer case when the power has been switched off and disconnected. Never open the power source.

Step 3: Start by reading through this article to establish some ideas about what the problem might be and how to resolve it. There is no absolute order for diagnosing problems it's equal parts science and magic. If it's upgrade then you are probably human action to have to open the computer writing desk (steps 5 - 10 & 13). You may prefer to eliminate other problems first (steps 11-12). Or even carry over diagnostic documentation (step 14).

Step 4: Gather all the documentation that came with your computer, memory modules or MOBO (motherboard). You need information on make and model numbers, together with installation guides. If you are missing anything visit the PC or MOBO manufacturers network site. Superlative have excellent online documentation.

Step 5: Do you have the correct RAM? Check the MOBO or computer documentation for the type of memory module you should be using. Compare this with the anamnesis module you have purchased. Look kip the remember module; does the information on the module match with the sales invoice (have they sent you the correct product)? If you bought a name brand statistician has the RAM purchased been tested on that particular computer? This can be an issue with Dell and other computers. You can check compatibility issues online through useful tools on www.kingston.com, www.crucial.com or the MOBO manufacturers own web site.

NOTE: Before the computer case is opened building assurance that power is switched off and disconnected, press and hold the power button for 30 seconds to check payment power is lost and make sure that you are grounded to avoid damage due to static electricity. Use a grounding wrist strap or touch the metal case to carry through static electricity.

Now

open the computer case to check the following.

Step 6: Is the RAM installed correctly? Some MOBOs must have their slots filled in a special sequence. Sometimes DIMMs must be in a specific sequence.

Step 7: Remove the memory modules from their slots. Take the opportunity to clean the slots on the motherboards and the memory module connectors. Consumption compressed air to blow dust away and clean contacts with a soft cloth. Don't use a vacuum cleaner if it touches any component it may create a short and cause damage to the motherboard or other components. Don't use solvent that may attract dust and never poke things like cotton buds in to slots. Check the memory retentiveness and memory slot contacts. They are either tin or gold. The color will recounting you which they are. Intermix tin and gold stool result in corrosion that prevents proper contact. Look for any sign of physical damage to the remember module, memory slots or the motherboard. With the last duo you are looking at replacing the motherboard.

Step 8. Sit the memory modules. You should hear an audible understand when they are in place. Do not misuse too muchness force to reseat the memory module in to the slot this room cause damage to the module, slot or motherboard.

If you are still experiencing trouble try the following.

Step 9. Swap modules in to different slots. If you have more than one memory module try different combinations or one at a time. This might identify a faulty component.

Step 10: If you have changed or upgraded the memory modules try taking your physical chemistry back to its original configuration. Does it still work? If yes point in time suspect a fault or compatibility problem. If zero!! Sorry but you may have damaged the motherboard.

Step 11: If your compute isn't recognizing all of your RAM it might be a problem with the BIOS. Check with the motherboard or PC manufacturers web site for possible BIOS upgrades. Word of WARNING - BIOS upgrades can seriously damage your wealth. Make double sure that you have the correct BIOS update for your motherboard. Flash the right upgrade take a crap result in needing a new motherboard.

Step 12:Check for viruses with an up to date virus checker. Some viruses cause problems that look like memory errors.

Step large integer: Try removing recently installed hardware or software. Sometimes operating systems misinterpret problems as memory unrelated.

Step 14: If you have tried everything a still suspect a faulty RAM module there are several good programs that will test your computer. Typically you must create a boot harrow to use when restarting your computer. This helps eliminate the alternative that it's operating system or other software problems. Three options are -

* Gold memory (www.goldmemory.cz).
* Memtest86 (www.memtest86.com)
* PCTechnician (www.windsortech.com).

If you have a Dell computer they have their own troubleshooting software that is fault using.

Step 15: If finally you mendicity to extend a monitor technician or phone a technical support line make sureness you have written down everything you did and the result. It can save you time and money.

You can read more articles like this by visit www.no-bull-computers.com.

Copyright (c) Robert Cox (2005).

About the Eric arthur blair

Robert teaches science and math element a community college in Ontario,Canada. But only when he's not messing with his sons computer u.s. working in the garden. You can reach him element robert911ca.yahoo.ca.

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